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New Polycarbonate Cases For Strings

WARRANTY

Limited Lifetime Warranty At Crossrock we take pride in our manufacturing process. Therefore, our products are guaranteed for life against defects in materials and manufacturing. However, this limited warranty does not cover wear and tear such as rips, tears, peels, rust and fading, issues arising from abuse or misuse of the product, damaged by rough […]

Limited Lifetime Warranty

At Crossrock we take pride in our manufacturing process. Therefore, our products are guaranteed for life against defects in materials and manufacturing. However, this limited warranty does not cover wear and tear such as rips, tears, peels, rust and fading, issues arising from abuse or misuse of the product, damaged by rough handling during transport e.g airlines.

If you think something is wrong with your product, please let us know by filling the form below.

    Need To File A Warranty Claim?

    Did you get the case/bag on-line?*

    If applicable, please upload images of the defect below (5 max):





    What is 9 + 1 ?


    Warehouse

    The cooperated warehouse Expeed Global will ship all Crossrock orders within 1-2 business days.

    Logistics

    We are working with FedEx and USPS in the US while DHL and DPD in the EU.

    Return & Refund

    Easy return and 30 days money back guarantee.

    Contact Us

    Email us and you are supposed to get the response within 24 hours