This Privacy Policy applies to certain information, as defined below, that Crossrock Case Company, and its affiliates (“Crossrock,” “our,” “we” or “us”) collects through our websites, products, and applications (the “Services”).
YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS PRIVACY POLICY TO LEARN ABOUT THE INFORMATION THAT CROSSROCK COLLECTS FROM YOU AND HOW CROSSROCK USES THAT INFORMATION.
BY USING THE SERVICES YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, YOU SHOULD STOP USING THE WEBSITE.
PLEASE BE AWARE THAT ALL ASSOCIATED SERVICES AND SYSTEMS MAY BE HOUSED ON SERVERS IN THE UNITED STATES. IF YOU ARE LOCATED OUTSIDE OF THE UNITED STATES, INFORMATION WE COLLECT (INCLUDING COOKIES) ARE PROCESSED AND STORED IN THE UNITED STATES, WHICH MAY NOT OFFER THE SAME LEVEL OF PRIVACY PROTECTION AS THE COUNTRY WHERE YOU RESIDE OR ARE A CITIZEN. BY USING THE SERVICES AND PROVIDING INFORMATION TO US, YOU CONSENT TO THE TRANSFER TO AND PROCESSING OF THE INFORMATION IN THE UNITED STATES.
What information do we collect?
Information Provided by Users
- Registration information: When you register for an Account on the Website, we may collect Information which we ask you to provide, such as your name, password and email address. Such Information must be provided in order to register an Account. You should maintain the secrecy of your Account password at all times.
- Other personal details about yourself: Subsequently, as you interact and communicate with us (e.g. you reply to our service updates or support emails to you, and when you participate in customer surveys or offers etc.), you may also reveal to us other Information about yourself (e.g. your name, address, phone number, gender etc.).
Other Information which we receive when operating the Website:
- Analytics information: We use third party analytics tools to help us measure traffic and usage trends for the Website. These tools collect information sent by your device including the web pages you visit, add-ons, and other information that assists us in improving the Website. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
- Cookies and similar technologies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about Device, such as: user settings, browsing history, and activities conducted while using the Services. Most Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some services and portions of the Website may not function properly.
- Device identifiers: We collect certain information from and about your smartphone, tablet, or personal computer (“Device”), such as: Device number, model, hardware and software version, signal intensity, Internet Protocol (IP) addresses, and other information. We also collect information about the operations you perform on the Device, such as time, frequency, and duration of use.
- Server logs: A server log is a list of the activities that a server performs. Crossrock’s servers automatically collect and store in server logs certain information, such as: your search queries, IP addresses, hardware settings, browser type, browser language, the date and time of your request, referral URL, and certain cookies that identify your browser or Account.
- Web beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your Device to a server. Some of Crossrock’s Services and communications may contain embedded web beacons that allow a server to read certain types of information from your Device, such as: the number of people who have viewed certain content, when you opened an email message, and your Device IP address. Web beacons help Crossrock develop statistical information to provide better and more personalized content.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions: We use your information to process payments you make through the Services.
- To send periodic emails: The email address you provide for order processing or for your Account may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related Product or Services information, including sending you updates to our terms and policies and other important messages from time to time. We may also send you marketing and promotional communications we believe might be relevant to your interests.
- Our service: We operate and provide services, including providing customer support and improving, repairing, and customizing the Services. We use your information to understand how people use and to evaluate and improve the Services. Furthermore, we use your information to research, develop, and test new services, Products, and features, as well as perform troubleshooting activities. We also use your information to respond to you when you contact us. We use cookies to operate, provide, improve, understand, and customize the Services.
- Security and privacy: We use your information to verify Account details and activity. We also use your information to promote the security and privacy of the Services, such as investigating suspicious activities or violations of our terms.
- Advertising and business information: We may show advertisements to you and others for our Products and third-party products based on the information we have collected from you, such as: what you have installed, accessed, used, and purchased.
- Accessing Third-Party Accounts: We use your information, including Third-Party Account information, to permit your Products and the Services to access Third-Party Accounts. These Third-Party Accounts may allow you to share personal information through our Services, such as Facebook posts or pictures. Because this kind of information can be public, you should exercise care in what you choose to submit to Third-Party Accounts. Please adjust your Third-Party Account privacy settings appropriately.
How is this information shared?
- Third-party providers: We share your information with third-party providers that we work with to help us operate, provide, analyze, improve, understand, customize, support, and market the Services.
- Third-party services: When you use third-party services, such as through Third-Party Accounts that integrate with the Products and Services, they may receive your information. When you use third-party services, their own terms and privacy policies will apply to your use of these services.
- Regulatory and legal issues: We may also release your information to third parties when we believe it is appropriate to comply with the law, enforce our terms and policies, or protect ours or others’ rights, property, or safety.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your information when you place an order or enter, submit, or access your information. We offer the use of a secure server. All supplied personally identifiable payment information is transmitted via Secure Socket Layer (SSL) technology. After a transaction, your credit card information will not be stored on our servers.
How can you manage information about you, including your Account?
We provide you with the ability to review, manage, or delete your information.
- Changing your email, nickname, and more: You can review and change your Account profile information by logging in to your Account and visiting your Account settings page.
- Unsubscribe: If at any time you would like to manage your communications settings, such as unsubscribe from receiving emails, we include detailed unsubscribe instructions at the bottom of each email. You may also unsubscribe by logging in to your Account and visiting your Account settings page.
- Deleting your Account: If you want to delete your Account, you may do so on your Account settings page. Deleting your Account will remove the personally identifiable information associated with your Account.
How long will the data be stored?
We store your information until we no longer need it to provide the Services, as described in this Privacy Policy, or until you delete your Account as described above, depending on which comes first.
Third-Party Links
Occasionally, at our discretion, we may include links to third-party websites on our Services. These third-party websites have separate and independent privacy policies. Please use these third-party websites with caution. We have no responsibility or liability for the content and activities of these linked websites.
Changes to this Privacy Policy
Crossrock reserves the right to revise and update this Privacy Policy from time to time. All changes are effective immediately when we post them, as dated above, and apply to the Services thereafter. Your continued use of the Services after the time the changes are posted will indicate your acceptance of those revised changes, so please check this Privacy Policy periodically for updates.
Crossrock Case Company
15060 Shoemaker Ave , Santa Fe Springs CA 90670
Warehouse Fulfillment phone number:
1-626-283-4896 ( 10:00 am – 5:00pm PST)
Customer Service phone number
1-909-490-7194 ( 10:00 am – 5:00pm PST)
